MURFREESBORO, TN — First Community Mortgage announced today a new office location has opened in Cleveland, OH. The Cleveland team will be FCM’s new consumer direct team.

The Cleveland office will have a dedicated team to help retain FCM’s current and former clients. This team will help clients review their mortgage to make sure they’re taking advantage of any program changes or interest rate drop, which could mean a better financial position.

Having a one-on-one approach will help clients receive direct answers to questions, which is a number one priority for FCM being the ‘Lender of Choice’. “With the changing ways clients like to apply for a mortgage online, we still believe there has to be a human element to doing so,” said Todd Turner, VP of Regional Sales for the Midwest. “This team will allow clients to apply online for their mortgage while being assisted by one of our Loan Originators in the Cleveland, OH office.”

FCM has hired Tim Krichbaum as the Branch Manager for this location. “Krichbaum is the epitome of a blue collar, hardworking mortgage professional,” said Turner. “Tim’s been in the mortgage industry for 12 years, his work ethic is second to none and he knows what it takes to build a world class Consumer Direct Division.”

Cleveland offers a great deal of talent in the mortgage industry to allow continued growth opportunities for FCM in the Consumer Direct Division.

Founded in 2002, First Community Mortgage is a wholly owned subsidiary of First Community Bank (TN) with operations centers in Murfreesboro, Louisville and Kansas City.  First Community Mortgage is a FNMA, FHLMC and GNMA seller/servicer and offers mortgage solutions to consumers and financial institutions.  With mortgage volume of $1.6 billion in 2015, First Community Mortgage was ranked #6 for 2014 in the Nashville Business Journal’s Book of Lists and #2 for 2015 as published by Metrostudy.

Click here to learn more about First Community Mortgage.